Privacy Policy

Last updated: September 19, 2026

FieldRing AI is a product of Chervitz Enterprises ("FieldRing AI," "we," "us," or "our"). This policy explains what information we collect through our AI phone-answering service, how we use it, and your choices.

Information We Collect

When our AI phone agent answers a call on behalf of a business customer, it may collect:

• The caller's name, phone number, and general location (city/town) as provided during the call
• Details about the reason for the call (e.g. repair or installation request) and any scheduling information
• Any message the caller asks to have passed along to the business owner

We also collect the business owner's own phone number, provided directly by them when setting up the service, in order to send them call summaries and booking notifications.

How We Use Information

Information collected during a call is used solely to:

• Carry out the requested action (e.g. booking a service appointment or estimate call)
• Notify the business owner of the call outcome via a single automated text message summarizing the booking or message details

We do not use caller or business-owner information for advertising, and we do not sell personal information to third parties.

SMS Messaging

Our service may send an automated text message to a business owner after a call ends, summarizing the booking or message taken on their behalf. This is a service notification, not a marketing message. The business owner opts in by submitting their own mobile number and checking the consent box on our SMS notification sign-up page, and can opt out at any time by replying STOP, or by contacting us at the email below.

Information Sharing

We do not share caller or business-owner phone numbers or call information with third parties, except with service providers (such as our telephony and messaging infrastructure providers) strictly as needed to operate the service, and only under confidentiality obligations.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party.

Data Retention

Call transcripts and extracted call details are retained only as long as needed to provide the service to our business customers.

Contact Us

Questions about this policy can be sent to info@fieldringai.com, or by mail to FieldRing AI, 7816 Cornell Avenue, St. Louis, MO 63130.